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Telecom Cost Control? Don’t Forget The 411.



Reducing directory assistance rates is an effective method of telecom cost control.

Reducing directory assistance rates is an effective method of telecom cost control.

Telecom cost control usually involves multiple strategies: using software to manage telecom bills, working with a telecom or utility auditing firm to identify and eliminate tariff errors and overcharges, and performing an in-depth review of your company’s telecom contracts.

One method of telecom cost control that’s often overlooked is to bypass the high-priced directory assistance offered by the major carriers, replacing it with a cost-effective alternative. Here are the 5 simple steps to implementing low-cost 411 information into your long-term telecom cost control gameplan:

  1. Find out what you are currently paying for directory assistance.  It’s probably more than you think, since the major carriers like AT&T, Verizon and SBC are standardizing their rate structure at $1.50 and above.
  2. Get in touch with us here at DAAmerica and ask for a copy of our Service Agreement, which includes pricing.  We can easily reduce the rate you’re paying for directory assistance by 75%, which will go a long way in making sure your telecom cost control efforts are a success.
  3. After evaluating our live, USA-operator service for yourself, we’ll assign your company an exclusive toll-free number that rings directly into our directory assistance call centers.  This is how you’ll be able to bypass (dial around) your telecom provider’s more expensive 411 service.
  4. Your telecom manager or IT director can easily insert the toll-free number into your PBX system.  Whenever someone dials “411” or “AC-555-1212,” the PBX will know to route the call to the toll-free instead.  This process is instantaneous and totally transparent to the user.
  5. We’ll create a customized invoice that shows your directory assistance usage by location, the total amount you’ve saved for the month, as well as an annual savings projection.

That’s how easy it is to make low-cost, high-quality directory assistance a part of your overall telecom cost control strategy.  For more information, please contact us today.